Terms of Service

Effective Date: 21/05/2025

Welcome to Autumn Creative Ltd. By accessing or using our website [https://www.autumncreative.uk] (“the Site”) or any of our services, you agree to be bound by the following Terms of Service (“Terms”).

If you do not agree with these Terms, please do not use the Site or services.


1. Who We Are

Autumn Creative is a UK-based business offering website design, templates, resources, and support for therapists, coaches, and other wellness professionals.

Business Name: Autumn Creative

Email: vicky@autumncreative.uk

Website: https://www.autumncreative.uk


2. Use of the Website

You agree to use the Site lawfully and respectfully. You must not:

  • Use the site in any way that causes damage or restricts availability

  • Attempt to access unauthorised areas or data

  • Copy, reproduce, or exploit any content without permission

  • Post or transmit harmful or unlawful content

We reserve the right to restrict access, refuse service, or terminate accounts if these terms are breached.

3. Services and Digital Products

By purchasing a service (such as a website package) or downloading a digital product (e.g. freebie, workbook), you agree to:

  • Provide accurate and complete information

  • Use the service or content for personal or business use only

  • Not redistribute, resell, or reproduce materials without permission

Delivery timelines and service details are outlined in individual service agreements or product pages.

4. Client Portal

Autumn Creative uses Kitchen.co to manage projects. By using the client portal, you agree to the platform’s own terms and our data handling as outlined in our Privacy Policy.

You’re responsible for keeping login credentials secure and for any content you upload through the portal.

5. Payment & Refunds

Payments for services are required upfront or as outlined in your client agreement. We do not offer refunds for completed work or digital products, except as required by UK consumer law.

For service-based work, project scope and delivery timelines will be detailed in your proposal or onboarding materials.

6. Intellectual Property

All content on the Site (including text, graphics, templates, branding, and resources) is the property of Autumn Creative unless otherwise credited. You may not reproduce or use this content for commercial purposes without written permission.

Clients receive a limited license to use custom-designed websites or templates as intended, but not to resell or distribute them.

7. Limitation of Liability

We do our best to ensure our website and services are accurate, functional, and secure. However, we make no guarantees regarding:

  • Site uptime or availability

  • Compatibility with your devices or software

  • Results or outcomes of using our services or resources

To the fullest extent permitted by law, Autumn Creative will not be liable for any indirect, incidental, or consequential loss or damage.

8. Third-Party Links & Tools

Our website may contain links to third-party websites or tools (e.g. Google Analytics, Kitchen.co, MailerLite). We are not responsible for their content or privacy practices. Use them at your own discretion.


9. Changes to These Terms

We may update these Terms occasionally. Changes will be posted on this page and apply from the date of publication. Your continued use of the Site after changes are posted constitutes acceptance.


10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from your use of the Site or services will be subject to the exclusive jurisdiction of the UK courts.


11. Contact

If you have questions about these Terms, please contact:

Autumn Creative Ltd

Email: vicky@autumncreative.uk

Website: https://www.autumncreative.uk